TLM Technologies installs and supports MRH Retail Esso site acquisition.

TLM Technologies provides critical support services and technology solutions to convenience and fuel retailer.

MRH Retail, the UK’s largest independent petrol station owner and operator, needed a supplier they could trust to install and support their acquisition of 78 Esso sites across the UK.

The challenge

MRH decided to use TLM for this crucial operation, installing their DOMS, EFT, and Oracle POS and back office systems across all of the new sites.

The solution

TLM installed 41 and then 37 new MRH sites over two five-day roll-outs. The project was delivered by TLM’s team of highly-skilled and experienced installation specialists. TLM continues to support POS and back office hardware and software for MRH across their network of 400+ sites.

The perfect install

John Lynn, managing director at MRH Retail said, “TLM Technologies provided an invaluable service when we needed it the most. We asked them to step in and save the day with this roll-out because we knew that their engineers would deliver…and that we could rely on the TLM team for ongoing support. We were delighted with the sterling effort from the TLM team on this project; all sites opened on day one – the perfect install!”

Lee Papper, TLM Technologies CEO said, “Everything we do is underpinned by world-class customer service – we believe that happy staff make happy customers. Our culture is built on staff feeling empowered to help…It is this culture that instils the faith that valued customers like MRH have in our team.”