TLM deploys revolutionary new head office solution for HKS Retail.

Covering POS, back office, and head office, the TLM team develops unique technologies and integrates systems for smarter, more profitable decisions.

HKS Retail was established in 1984. Today it runs an estate of over 60 sites and is a well-respected name in the independent fuel retail industry.

The challenge

Running a large estate of forecourts and their respective stores and hospitality offerings is a complicated process; keeping track of core operations, finances, and business performance is essential. As HKS Retail’s estate grew, they had an ever-increasing need for a centralized head office system that would enable them to simplify, streamline, and tightly control their processes through a unified finance and operations system.

The solution

evoHeadOffice is built on the Microsoft Dynamics Navision technology stack with convenience and fuel-specific modules developed by the team at TLM subsidiary, Ocean Dynamics. Supporting business processes such as finance, promotions, stock control, and logistics, the system gives independent groups like HKS Retail greater control and visibility across their estates, enabling them to use their data to make smarter decisions and optimize margins.

Having followed the development of TLM’s head office solution and seeing it being used at pilot group, Golden Cross, HKS Directors were eager to trial the solution. They decided to first implement evoHeadOffice in seven newly acquired sites. These new sites would then need to be quickly and seamlessly integrated into the wider group. The TLM team worked tirelessly to meet the deadline set by the acquisition.

Looking to the future

Shane Thakrar, HKS managing director said, “We set the TLM and Ocean Dynamics teams a very tight implementation window to fit to the acquisition of the sites, and they hit the target. evoHeadOffice provides up-to-date technology to allow us to effectively manage stock and margins at site level from head office, saving significant time and effort. The system also provides the functionality to obtain management information to monitor performance remotely. We now look forward to rolling the solution out across the rest of our estate.”

Bob Laidlaw, TLM business development director said, “This is yet another significant step forward for our head office solution…we are delighted that the HKS team are so pleased with evoHeadOffice.”