Founded on addressing the real-world needs of c-stores, TLM has established a retailer user group that has played a major part in shaping our products. This group provides invaluable feedback on their needs and the industry overall.
In the case of POS systems, one of the single biggest software frustrations convenience and fuel retailers tell us they encounter is systems offering double discounts to customers when the same product appears in multiple promotions. This normally occurs when a cart is comprised of multiple items that have individual offers applied to them as well as group discounts, like meal deals. It’s a constant source of lost revenue for many retailers, as unless spotted at the point of transaction by a checkout clerk, the customer benefits from both discounts resulting in product margins being unnecessarily given away. Is aggregate the effects over the long term, or where more than one store is concerned, the cost of lost revenues can be astonishing.
While removing double discounts from a transaction may sound like a seemingly simple fix for today’s modern software applications, the truth is it’s a very difficult task to automate in many systems. Until now…
evoPOS® from TLM is the first system to eradicate the double discounting phenomenon. Through clever checking routines evoPOS ensures that no basket suffers double discounting. In addition to applying only one of the discounts available to the customer, the technology allows the retailer to choose if the discount is in their or the customer’s favor.
It’s a long overdue solution that convenience and fuel retailers have been asking for. It’s just one of the unique functionalities built into evoPOS and is evidence of the speed of development that comes with writing software on an open platform. It also illustrates the philosophy behind TLM’s products being focused squarely on providing the exact functionality retailers demand.